Panoptic IT Solutions is an Irish-owned managed IT services provider supporting small and medium-sized businesses across Ireland, with offices in Kilkenny and Cork.

Founded in 2015 by David Griffith and Sinead Horgan Griffith, Panoptic is a family-owned business trading as Panoptic Technology Ltd. (CRO 596017). We employ 14 people in Ireland, and every client relationship is managed from here.

What we do

We look after the IT of Irish businesses so their teams can focus on their work. Our services include:

• Managed IT support, with a local service desk and on-site engineers
• Cybersecurity, including endpoint protection, email security, and staff awareness training
• Microsoft 365 licensing, setup, migration, and ongoing management
• AI integration, designing and building AI systems that optimise processes, automate repetitive work, and connect the systems businesses already use, as well as helping teams adopt tools such as Microsoft Copilot safely
• Servers and infrastructure, on-premises, cloud, and hybrid
• Backup, business continuity, and disaster recovery
• Networks, Wi-Fi, and firewalls for single and multi-site businesses
• Compliance support, helping clients meet GDPR, data protection, and industry-specific requirements
• Hardware and software procurement
• IT strategy, planning, and regular business reviews

Our core offering is the Technology Success Program, a fixed monthly service that combines proactive monitoring, support, security, and planning. Clients get predictable costs and a clear plan for their technology, rather than calling someone only when something breaks.

Who we work with

We typically work with Irish businesses of 20 or more employees that don't have a full-time IT department, or that want to support a small internal team. Our clients include:

• Manufacturing and distribution businesses, where downtime directly affects production and deliveries
• Dental and orthodontic practices, including practice management systems, imaging, and patient data security
• Solicitors and accountancy practices
• Healthcare and social care providers
• Childcare groups
• Community and voluntary organisations

Many of our clients operate in regulated sectors, and we help them meet the IT and data protection expectations of their professional bodies and regulators.

Our commitment to Ireland

Panoptic is Irish-owned and Irish-run. We employ locally, support Irish businesses and community groups, and reinvest in our team and our communities. Joining Guaranteed Irish reflects what we've always been: an Irish business built to serve Irish businesses.

Why work with us

At Panoptic, we know you want to be the kind of business owner who sleeps easy at night. The kind who knows your systems are solid, your clients’ data is safe, and your team’s protected, no matter what’s going on out there.

But right now? Technology’s moving faster than you can keep up. You’re running a business, not chasing every new update or cyber scare. And when things slow down or break, it doesn’t just mess with your day, it leaves you exposed. Vulnerable. Wondering if one wrong click could undo everything you’ve built.

We get it. We’ve seen good people blindsided by bad tech. Businesses brought to their knees by problems that could’ve been prevented. It’s not right. We believe every business deserves to feel protected, supported, and confident, not left guessing when something goes wrong. That’s why we do what we do. We treat your business like it’s our own. No jargon. No ticket numbers. Just a team that rolls up its sleeves, sorts the mess, and keeps things running, quietly, and consistently, so you can focus on what actually grows your business.

You Deserve Peace of Mind. Here’s How to Get It.

1. Start with a Tech Review

We take the time to understand your business, systems, team, and challenges. You share what’s working and what’s not. Together, we uncover what’s holding you back and what needs securing first.

2. Lock Things Down

We protect your systems and secure your data, making sure you’re fully in control. It’s like locking every door and window, then handing you the keys to a safer, stronger setup.

3. Build Your Roadmap

You get a clear plan that shows what’s next and how to grow without the stress. Simple, structured, and easy to follow.

4. We’ve Got Your Back — Always

When you need help, you talk to people who know your name, your setup, and your story. No call centres. No bouncing between strangers. Just support that feels human.

So, let’s schedule your free consultation and build a setup you can count on! https://panoptic.ie/contact